In this week’s blog assignment we had to think about any disagreements,
or conflicts, we had recently experienced or are currently experiencing at work
with a supervisor or colleague, or someone in our personal life. Share at least
two strategies you have learned about that might help you manage or resolve the
conflict more productively, and why these strategies might be effective. For
example, could you suggest a compromise? Could you look for a broader range of
solutions to your disagreement? Could you use some of the principles of
nonviolent communication or the 3 R's to better help you resolve this conflict.
In
thinking about disagreements or conflicts I have recently experienced at work
recently we were all told that we had to bid for a schedule there were eighteen
schedules to choose and we were told that the schedule’s we bid the schedule
that was determined for us would be based on our ranking with the company and
performance. We were given a deadline to bid and would know by the end of the
month which schedule we were given. When we each got our schedules it was clear
that what we were previously informed of was not the case at all, because some
people got the schedule at least close to what they wanted and others got
shifts that were clearly not based on their performance or ranking.
Some people were definitely shown some sort of
favoritism. Some people have chosen to separate themselves from the situation
all together when our schedules take affect the end of the month allowing for
themselves not to cause conflict with their managers. I understand that
separating oneself from situations is a way to end a conflict which may not
allow for a clear win or lose for either parties involved.
I
myself would suggest a compromise of sorts allowing for people who were newly
hired to have to take the shifts that had later start times versus the people
who have tenure with the company to have the shifts of early morning times. I
believe by this type of compromising both parties are being satisfied, allowing
a win-win and not lose-lose. I know that this would be a cooperative strategy
as well where both parties will benefit. The morale of the office would
increase and people would be excited about coming to work and being productive.
In
relation to being more effective in communication efforts what do you believe
are ways to effectively handle conflict resolution skills in work environments?
Thanks for sharing your post, i was wise of you to think of a compromise to help diffuse the confusion. Often times it seems difficult to separate one's self from a manner that they are involved in. It looks like a win win situation.
ReplyDeleteHello Jennifer,
ReplyDeleteI believe the best way to effectively handle conflict resolution skills in work environments is to be professional about any situation. In life we are going to encounter difficult conflict situations but it is how we go about caring ourselves in a positive manner that will make the situation productive. I tend to shy away from conflicting situations so it does not lead to anything negative, but I know in the future I am going to come across situations being my career is in teaching so I must learn to take on every situation. I like the whole win-win idea even though it is hard for everyone to win all the time because of how some organizations or people in general are.
Jennifer,
ReplyDeleteThat seems to be a very interesting situation on your job that can be hard to compromise because I am sure that some people prefer the earlier shift and they may be new employees as well. So in this case I guess people would have to be accepting of the changes and their only other option is to find another job.
Yes, I agree with you that this conflict should have been addressed and dealt with in a more professional way than just simply accepting the dissatisfaction within the decisions that were made. It seems that maybe there is not clear leadership within the company as to who's responsibility it would be to bring this issue to the attention of the management and then negotiate a resolution. This type of lack of having a voice seems to be a big part of why there is such a large turn over rate within the childcare field. At least in my local area, as we had a center just have to close down as the entire staff walked out over a smilier situation in which they had no leadership or recourse. Clearly, this is an issue in our schools which are privately owned or individually run.
ReplyDeleteTo me this situation seems tough all the way around. I know that I have a hard time accepting anything other than a set schedule because I am a single mother. I need to know what to do with my children while I work. I can't just change schedules. I know that this situation must be difficult.
ReplyDelete